At Chemtech Speciality India Private Limited (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://chemtechspeciality.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to a newsletter, or contact us directly. The personal information we may collect includes:

• Personal Data: Name, email address, phone number, mailing address.
• Payment Information: Credit card or other payment details when you make a purchase.
• Technical Data: IP address, browser type, operating system, and other details related to how you use the Site.

2. How We Use Your Information

We use the information we collect from you to:

• Provide, operate, and maintain our Site.
• Process your transactions and send you order updates.
• Improve our customer service and user experience.
• Send you promotional emails, newsletters, or special offers, but only if you opt-in.
• Monitor and analyze trends, usage, and activities to improve our website.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third parties who perform services on our behalf, such as payment processing, shipping, and data analytics.
• Compliance with Law: We may disclose your personal information where required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand user preferences and provide a more personalized experience. You may set your browser to refuse cookies, but this may affect the functionality of our Site.

5. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any inaccuracies in your information.
• Erasure: The right to request that we delete your personal data, under certain conditions.
• Restriction of Processing: The right to request that we restrict the processing of your personal data.
• Object to Processing: The right to object to our processing of your personal data.
• Data Portability: The right to request the transfer of your data to another organization, where applicable.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the content or privacy practices of these third parties. We encourage you to review their privacy policies before providing them with any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of this Privacy Policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Phone: +91-22-40222936 / +91-22-49719936
• Email: [email protected]
• Address: Excellencia Lodha Supremus – 2, 914 Wagle Estate, Thane, Maharashtra 400604